IT System Support Engineer - Financial OTC Tading

Location:  Hong Kong

Salary:  HKD $20-40K per month

Company:  Financial Services Group

About The Company


Established in 2002, we are an accomplished and prominent market leader in Greater China providing real-time mission critical forex/bullion trading platform solutions for brokerage clients. With expert knowledge of the market and cutting-edge technologies, we have provided a wide range of top-notch products and services, including STP solutions, algorithmic trading systems, mobile apps, data feed services, professional trading analysis and strategies. Headquartered in Hong Kong with operations across China, we aim at capturing the opportunities in the fast-growing financial market of China.

2010 - present

2010 - present

Key Responsibilities

  • Provide customer support and help desk services (application and infrastructure)

  • Work with Customer Service team to analyze, identify root cause to problems and provide solution to customers in the shortest time

  • Take the ownership to keep track of application issues and their status

  • Assist in hardware/software/ network monitoring, maintenance, installation and deployment tasks

  • Shift duty is required

Skills and Qualifications
  • Degree in Computer Science or related disciplines

  • Minimum 5 years’ experience in providing application/system support to clients

  • Strong troubleshooting and problem solving skill

  • Hands on technical support and implementation experience in MS Windows Server/Linux environment, MS SQL Server, MySQL, Tomcat, Java

  • MCDBA holder preferred

  • Previous experience in supporting time critical financial application or knowledge in Bullion/Forex market is highly preferable

  • Must be responsible, well-organized and able to work under pressure

  • Strong team player and able to work under pressure and devoted to excellence

  • Good communication skills in Cantonese, Mandarin and English

To Apply


Email CV to

with role title in subject line.

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