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    Assistant Technical Consulting Manager / Senior Technical Consultant - Network Maintenance Team

     

    Location:  Hong Kong, Kowloon

    Salary:  HKD $30-45K per month

    Company:  Technology (Infrastructure and Software) Consultancy

    About The Company

     

     

    Technology (Infrastructure and Software) Consultancy

     

     

     

     

    Role Description

    ​

    As part of the Network Maintenance Team, you are responsible for:

    • To supervise support team for maintenance service with focus on varies networking solutions to the clients;

    • To collaborate with vendor, internal team and business partners to provide daily support to clients;

    • To prepare the overall work plan to ensure work is assigned and completed on time and within budget but not limited to inventory control;

    • To oversee the maintenance team day-to-day operations, establish and maintain availability matrix and service procedures of Smartnet program and Partner Support;

    • To organize and attend customer meeting to resolve the problem and configuration issues arisen from customer and vendor;

    • To act as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict;

    • To develop the team member to enhance their technical skills and non-technical side (e.g. communication skills, presentation skills…).

    2010 - present

    2010 - present

    Skills and Qualifications

     

    • Degree holder in Computer Science or discipline related to computing or information system;

    • Minimum 5 years IT post qualification experience with knowledge on Cisco, IPT Telephony or Checkpoint Firewall, Watchguard etc;

    • Experience in supervisory role is referred;

    • Certification, CCVP, CCNP or CCIE in Voice and/ or Routing and Switching is preferred;

    • Positive attitude, fast learning, energetic, able to perform in a challenging environment;

    • Experience in solution provider / system integrator environment;

    • Good command of spoken and written English, Chinese and Mandarin.

    • Candidates with more experience will be considered as Technical Consulting Manager.

     

    APPLY NOW
    To Apply

     

    Email CV to

    info@absolutetechnologyasia.com

    with role title in subject line.

    Download JD

     

     

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