Assistant Technical Consulting Manager / Senior Technical Consultant - Network Maintenance Team
Location: Hong Kong, Kowloon
Salary: HKD $30-45K per month
Company: Technology (Infrastructure and Software) Consultancy

About The Company
Technology (Infrastructure and Software) Consultancy
Role Description
As part of the Network Maintenance Team, you are responsible for:
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To supervise support team for maintenance service with focus on varies networking solutions to the clients;
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To collaborate with vendor, internal team and business partners to provide daily support to clients;
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To prepare the overall work plan to ensure work is assigned and completed on time and within budget but not limited to inventory control;
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To oversee the maintenance team day-to-day operations, establish and maintain availability matrix and service procedures of Smartnet program and Partner Support;
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To organize and attend customer meeting to resolve the problem and configuration issues arisen from customer and vendor;
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To act as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict;
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To develop the team member to enhance their technical skills and non-technical side (e.g. communication skills, presentation skills…).
2010 - present
2010 - present
Skills and Qualifications
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Degree holder in Computer Science or discipline related to computing or information system;
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Minimum 5 years IT post qualification experience with knowledge on Cisco, IPT Telephony or Checkpoint Firewall, Watchguard etc;
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Experience in supervisory role is referred;
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Certification, CCVP, CCNP or CCIE in Voice and/ or Routing and Switching is preferred;
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Positive attitude, fast learning, energetic, able to perform in a challenging environment;
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Experience in solution provider / system integrator environment;
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Good command of spoken and written English, Chinese and Mandarin.
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Candidates with more experience will be considered as Technical Consulting Manager.
To Apply
Email CV to
with role title in subject line.
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